Faq

Our Coconut Water is totally clear when we bottle it and only afterwards do some bottles turn pink due to varying levels of antioxidants and interaction with elements, such as light. We do not use thermal pasteurization to process our coconut water or acidify our coconut water (by addition of ingredients like ascorbic acid), so it has a tendency to turn a pink hue. It’s natural, so we embrace it. Learn more here.

As long as it is kept in refrigerated conditions, the water is good for 5 days after opening.

Thanks for your interest in partnering with us! We love working with those who are passionate about our brand. We receive a high volume of requests to collaborate and consider every single one. Contact us with your social media information and a brief blurb about yourself and we will reach out if it could be a fit.

Our products are certified organic according to the USDA NOP standards. This certifies that our products are made without persistent pesticides, synthetic fertilizers or sewage sludge. It also means our coconuts are never irradiated or produced with GMOs.

Our coconuts are young Thailand Nam Hom coconuts from the Samut Sakhon region. Read more about our standards.

Dairy-Free Cup Yogurt Alternative and Dairy-Free Yogurt Drink are perishable and need to be refrigerated. While shipped to consumers at room temperature, our coconut water and coconut water-based beverages should be stored refrigerated to maintain product quality up to the Best By date printed on the bottle.

Harmless Harvest’s policy is that the Best-By Date printed on each bottle is at least 35 days from the day the order is placed. Meaning, you’ll have at least a month to enjoy your coconut sips! However, in most cases, the amount of time between order placement and the Best-By Date will give you even more time to enjoy. To help reduce waste, do keep this in mind when ordering in large quantities.

We take every precaution in making our products safe, as well as delicious. The microfiltration system we have adopted removes all bacteria and produces a commercially sterile product; all listeria and pathogenic bacteria is removed. However, it is important to follow your doctor’s recommendations about any dietary restrictions.

Made the only way we think it should be done, our product uses only organic and sustainably harvested coconuts and cutting-edge scientific methods. This allows us to maintain a high quality product and pay fair wages. Learn more about our practices.

Thanks for your interest in partnering with us! We love working with those who are passionate about our brand. We receive a high volume of requests to collaborate and consider every single one. Contact us with your social media information and a brief blurb about yourself and we will reach out if it could be a fit.

You can shop directly online from us, on Amazon, Walmart or look for us in the refrigerated section of a store near you. New locations are added often. Harmless Coconut®Water and Dairy-Free Yogurt Alternative and Dairy-Free Yogurt Drink are perishable products and should be kept refrigerated at all times. Find a store near you.

It’s best to request Harmless Harvest®at the location. Stores are far more likely to order our coconut water when they know their customers want to purchase it!

Currently, Harmless Harvest®products are only available in the United States and Canada.

We do not currently offer direct ordering, but are happy to connect business with TIN or federal tax numbers to our closest distributors.

Absolutely — you can purchase your favorite Harmless Harvest products directly from us at our online store here. We’re also available at Amazon, Walmart and some other incredible online retailers that offer our products delivered directly to your house or business. See online retailers here.

Get in touch, we’d be happy to discuss.

We ship to all states in the continental US.

We currently use Fedex for our shipments.

You sure can. You'll get a confirmation email after you place your order, and an update with tracking information as soon as your order has shipped.

If you have product quality or damage concerns, first, please take photos and do not throw away any product. Second, please reach out to customer service at shop@harmlessharvest.com and we'll be happy to assist!

Once your order has been processed and your credit card has been charged, we are unable to make any changes. So always make sure to double check your shipping address and purchasing information before confirming your purchase!

We want you to love your Harmless Harvest order. If you're not satisfied with your delivery, please contact us at shop@harmlessharvest.com and we will be happy to assist you.

Orders are processed Mondays through Thursdays, and orders placed before 11am Central time will be shipped the day they are received. We will notify you with a tracking number when it has shipped. All orders ship FedEx and usually arrive within 72 hours of leaving the warehouse. Our processing and delivery times are never longer than a week.

Nope. We just recommend getting those bottles in the fridge as soon as you can.

Get those bottles in your fridge! Your coconut water should be refrigerated asap to ensure quality and taste. Please consume by the date printed on the bottle.

Your shipping box and bottles (with the label removed) are all 100% recyclable – so get them in the right bin. And don’t forget to tag us in your social posts!

Unfortunately, we cannot delivery to P.O. Boxes at this time.

Please contact us at shop@harmlessharvest.com immediately. Our team will be more than happy to assist you with this inconvenience. Please note that in order to investigate the issue fully, the tracking information must indicate that the shipment was delivered within the past 14 days. If you follow-up more than 14 days after scheduled delivery, we may be unable to resolve your claim.

As we increase our efforts as a company to reduce waste and limit our carbon footprint, we ship our products out frozen to avoid using excess packaging and ice packs. Sometimes as a result, and especially when it’s colder outside, you’ll receive the product still in a frozen state. Harmless Harvest Coconut Water can be safely thawed in your refrigerator, and it’s the same lightly sweet and refreshing Coconut Water you’re accustomed to when purchasing from your local market. And since your Coconut Water has been kept extra cold, it may not have turned pink yet. Our Coconut Water is clear when bottled, and turns pink over time due to varying levels of antioxidants and interaction with elements, such as light. An extra cool temperature can delay this pinking process.

As we increase our efforts as a company to reduce waste and limit our carbon footprint, we ship our organic Coconut Water out frozen to avoid using excess packaging and ice packs. Sometimes as a result, and especially when it’s colder outside, you’ll receive the product still in a frozen state. Harmless Harvest Coconut Water can be safely thawed in your refrigerator, and it’s the same lightly sweet and refreshing Coconut Water you’re accustomed to when purchasing from your local market. And since your Coconut Water has been kept extra cold, it may not have turned pink yet. Our Coconut Water is clear when bottled, and turns pink over time due to varying levels of antioxidants and interaction with elements, such as light. An extra cool temperature can delay this pinking process. Once thawed, make sure to shake your bottle before consuming for the best experience!

We've spent years perfecting a unique filtration process to keep our coconut water tasting distinctly crisp and fragrant. This process makes it safe to ship non-refrigerated, but we do recommend refrigerating as soon as you receive your shipment to ensure optimal quality and taste. If your coconut water is left at ambient temperature for more than one week, the product may start to age more quickly than when refrigerated which will impact the taste, so it’s most important to make sure the product is consumed before the best by date printed on the bottle.

Our Coconut Water is totally clear when we bottle it and only afterwards do some bottles turn pink due to varying levels of antioxidants and interaction with elements, such as light. We do not use thermal pasteurization to process our coconut water or acidify our coconut water (by addition of ingredients like ascorbic acid), so it has a tendency to turn a pink hue. The bottles you purchased have simply not turned pink yet and are still our pure, organic coconut water!

Our customer service team is at the desk Monday - Friday with the exception of holidays, so if you reach out over the weekend we may not get back to you until after your order processes. Due to increased inquiries, we aim to get back to you within 72 business hours. Please note that sending multiple inquiries will not increase your chances of a quicker response time, so just hang in there and we'll get back to you as soon as we can!

Subscribers save 10% OFF and enjoy FREE shipping on each order. Select the frequency you’d like for your coconut water deliveries – every 14, 30 or 45 days. 3 days before your order processes, you’ll receive an email reminder about your subscription. Cancel or skip an order through your account, or reach out to shop@harmlessharvest.com at any time with questions about your subscription.

You can change or cancel your ongoing subscription by logging into your account here. You can also reach out to us at shop@harmlessharvest.com and we’d be happy to help!

Orders are processed Monday-Thursdays, and subscriptions will be processed each month on the date that you first purchased (and in the case of Friday or weekend, on the following Monday). Shipments are sent out within 24 hours of processing, and most orders are delivered within 48 hours of shipment.

You’ll receive an email reminder three days before your order processes each month, a confirmation email when your order processes, and a follow up email with a tracking number once it is out for shipment.

At any point you can also update your subscription details or frequency through your account here or by emailing us at shop@harmlessharvest.com.

We always send a reminder email in advance of your next subscription order to prevent this from happening! Once your subscription renewal has been processed, unfortunately we can no longer cancel the order and your credit card will be charged.

Start earning Harvest Coins on all your purchases by joining our Harmless Harvest Rewards Program (Harmless Bunch). To join, simply create a Harmless Harvest account or click here to get started. Once you’ve signed up, you will start earning coins on all your Harmless Harvest purchases and more. Be sure to be logged into your account when making purchases to earn rewards. Learn more about ways you can earn coins – here.

There are many ways to earn rewards which can be found here: To spend your coins, you must be signed-in to your Harmless Harvest account. When you’re ready to spend your coins, you’ll need to add an item to your cart and then apply the redemption code by copying and pasting it from the Using Your Harvest Coins section. Harvest Coin redemptions cannot be combined with site-wide promotions or other discount codes including our Black Friday and Cyber Monday sale. You can check the balance of your points by heading to the rewards page here. 

Your Harvest Coins and rewards status are valid for up to a calendar year after you join. If you make a return on an item that you originally purchased using Harvest Coins, your coins will be refunded back to your account.

Discount codes are limited to one per purchase and cannot be combined.

Unfortunately, you cannot double stack promotional offer codes with your Harvest Coins.

The Harmless Bunch has three different levels: A Little Nutty, Super Nutty, and Totally Nuts. 

Each level of the Harmless Bunch is determined by the number of total coins you have earned on eligible purchases and through qualifying activities, beginning on the date when you enroll. There are three levels with associated benefits: 

A Little Nutty: 0 - 399 coins 
Super Nutty: 400 – 799 coins 
Totally Nuts: 800+ coins 

Once you have progressed to the next level, you will remain at that level, even if you redeem enough coins to drop below the required level. Please review the Harmless Bunch Benefits section for a breakdown of the benefits offered at each level of our loyalty program. For example, if you accumulate 800 coins and then redeem 300 of those coins, you are still in the Totally Nuts level.  

However, you can lose your coins and status by being inactive in the program for one calendar year. 

You can view your Harvest Coins and tier status directly on the Harmless Bunch Rewards page. 

Simple! Click "Forgot Password?" to reset your password. Then, you'll need to verify your email address and it will lead you through the process to get you back into your account. If you're having any further issues, please email us at shop@Harmlessharvest.com and we'll get you back to earning Harvest Coins!

To make a referral via our Refresh-A-Friend program, it’s best if you are logged into your Rewards account but you can refer friends without being logged in. You will then be able to input a friend’s email to send a referral link. Referred friends must purchase their items through the direct link provided to ensure you both receive referral benefits. Once the order is complete, a notification will be sent via email providing referral rewards in Harvest Coins. Referral discounts are for new, first-time customers only. However, you may refer as many new customers as you like. 

No, you don't need an account to refer a friend. Simply add your email address and your friends' email addresses. Once your friend(s) places an order through your referral link, you'll receive an email with 100 Harvest Coins. Then, you can create an account and use your coins as a discount for purchase.

To apply a referral discount code, you must add the items you wish to purchase to your cart. Next, enter your promo code in the “Gift card or Discount Code” field upon checking out. Please note we do not allow stacking of multiple coupon codes. That is, you won’t be able to combine the referral coupon with a Harmless Bunch discount code.

Referrals must purchase their items through the direct link provided to their email for you to receive Harvest Coins. An email notification will be sent to you once the referral order is completed. Please be sure to check your spam and junk mail folders. 

For additional questions or comments please feel free to contact us at shop@harmlessharvest.com.

Although coconut water comes out of the coconut clear, it can turn pink when the varying levels of antioxidants contained in the water interact with the elements, such as light. Instead of hiding this natural variation by adding Vitamin C or Ascorbic Acid, we choose to embrace it. Pink or Clear – They’re both delicious!

Different crops/seasons may have varying levels of antioxidants, and our micro-filtration process mixes water from multiple coconuts/crops into a single batch – which may result in more bottles being uniform in color. It also extended the shelf life of our products, which could result in additional interaction with elements, such as light, at your local retailer.

We are proud that we never thermally pasteurize our product, which means it’s as close to getting the water directly from a coconut. We use a proprietary multi-step micro-filtration process to extend shelf life in refrigerated conditions.

Nothing is added to our coconut water. The 14g of sugar in each serving are naturally occurring. Some people do think the unique coconuts we source are sweeter than those found in other parts of the world, contributions of the texture, fragrance, and proprietary methods of bottling.

With essential electrolytes, such as potassium, coconut water is nature’s perfect creation for rehydration.

We suggest consuming the product after opening within 4-5 days as long as the product has been refrigerated and no signs of spoilage exist. Signs of spoilage are carbonation, a strong smell, thickened consistency or altered taste. We do not suggest drinking the Coconut Water if any of these symptoms are present.

Each bottle has a best by date which tells you how long our products will be of best quality at refrigerated temperatures. We do not recommend consuming our products past the best by dates listed on the bottles.

We don't add preservatives or additives to change the color of the water. Our micro-filtration process removes all microbes from the coconut water before bottling. Since we do not use thermal pasteurization to process our coconut water or acidify our coconut water (by addition of ingredients like ascorbic acid), our coconut water has a tendency to turn pink when the varying levels of antioxidants are exposed to elements, such as light.  

Different crops/seasons may have varying levels of antioxidants, and our micro-filtration process mixes water from multiple coconuts/crops into a single batch, which may result in more bottles being uniform in color. This system has extended the shelf life of our products, which could result in additional interaction with light at your local retailer.  

We scooped the soft, tender coconut meat from the same organic, Nam Hom coconuts that we get our coconut water from and diced it up to create the pulp in this product.

Yes! The main ingredient in our Coconut Water with Pulp is Harmless Harvest® Coconut Water. We’ve combined our iconic micro-filtered coconut water with the delicious texture of diced coconut meat.

Yes, this product needs to be stored refrigerated.

Coconut Water with Pulp contains no added sugar or flavors.  All the sugar is naturally occurring in the coconut water.

We suggest consuming the product after opening within 4-5 days as long as the product has been refrigerated and no signs of spoilage exist.

With essential electrolytes, such as potassium, coconut water is nature’s perfect creation for rehydration.

We suggest consuming the product after opening within 4-5 days as long as the product has been refrigerated and no signs of spoilage exist. Some signs of spoilage are carbonation, a strong smell, thickened consistency or altered taste. We do not suggest drinking the product if any of these symptoms are present.

Each bottle has a best by date which tells you how long our products will be of best quality at refrigerated temperatures. We do not recommend consuming our products past the best by dates listed on the bottles.

Yes, absolutely! This is natural coloration that occurs and is safe to consume.

Yes! The main ingredient in our Coconut Water with Aloe is Harmless Harvest® Coconut Water. We’ve combined our iconic micro-filtered coconut water with the delicious texture of aloe vera pulp.

Coconut Water with Aloe contains no added sugar or flavors.  All the sugar is naturally occurring in the coconut water.

No, we source organic aloe vera pulp that is aloin-free.

Yes, this product needs to be stored refrigerated.

Yes, absolutely! This is natural coloration that occurs.

Yes! The main ingredient in our flavored coconut water is Harmless Harvest® Coconut Water. We then micro-filter this with organic juice or herbal teas to create these refreshing blends.

Coconut water comes out of the coconut clear but can sometimes turn pink when the varying levels of antioxidants contained in the water interact with light. Instead of hiding this natural variation by adding Vitamin C or Ascorbic Acid, we choose to embrace it. Pink or Clear – They’re both delicious!

The additional fruit juices also impart a color to the beverage.

Yes. Our coconut water contains absolutely no preservatives or additives, and it must be maintained in refrigerated conditions at all times. When exposed to ambient temperatures, our product behaves like other natural juices or milks. It can sour or change flavor, aroma or appearance.

Our flavored coconut waters contain no added sugar or flavors, flavors come directly from the organic fruit juice and herbal teas.

Yes! The main ingredient in our coconut smoothie is Harmless Harvest® Coconut Water. We then combine it with hand-scooped coconut meat from the same coconuts to create our deliciously simple smoothie.

Our coconut smoothie contains no added sugar or flavors.

We suggest consuming the product after opening within 4-5 days as long as the product has been refrigerated and no signs of spoilage exist. Signs of spoilage are carbonation, a strong smell, thickened consistency or altered taste. We do not suggest drinking the coconut smoothie if any of these symptoms are present.

We’ve spent years perfecting our unique processes to keep our coconut water and smoothie beverages tasting distinctly crisp and fragrant. This means they can be non-refrigerated for a short period of time with no issues, but your beverages must be refrigerated upon receipt to ensure quality and taste, until ready to consume by the date printed on the bottle.

If your coconut smoothie arrives warm, or still partially frozen, that’s okay! Please store in the fridge until ready to consume, and shake well before opening. 

Upcycled foods use ingredients that otherwise would not have gone to human consumption, are procured and produced using verifiable supply chains, and have a positive impact on the environment.

At Harmless Harvest, we divert coconut meat waste from landfill by blending it into our delicious yogurt & smoothie products.

We work with Upcycled Foods as a third party certifier. Learn more about Upcycled Foods at https://www.upcycledfood.org. 

Our Coconut Yogurt Alternative starts with freshly scooped meat from Thai Young coconuts – the same ones we harvest our water. We make it the traditional way, with live and active cultures, giving our yogurt alternative its smooth and creamy texture.

Our Coconut Yogurt Alternative does not contain coconut water, but it DOES contain coconut meat scooped from the same coconuts that our water is extracted from. 

The natural flavors in this product line are all USDA Certified Organic.

Natural flavors are used to help provide a consistent flavor from batch to batch.

We recommend consuming the product immediately after opening, but cup size can be consumed up to 24 hours once opened and stored refrigerated. Our tub size (24oz) can be consumed up to 5 days once opened and stored refrigerated.

Upcycled foods use ingredients that otherwise would not have gone to human consumption, are procured and produced using verifiable supply chains, and have a positive impact on the environment.

At Harmless Harvest, we divert coconut meat waste from landfill by blending it into our delicious yogurt & smoothie products.

We work with Upcycled Foods as a third party certifier. Learn more about Upcycled Foods at https://www.upcycledfood.org.

Yes, it is safe for children without coconut food allergies to consume, but as always consult with your physician if you have concerns.

Some natural separation can occur over time and will mix back in upon stirring. 

Freezing is not recommended because it affects the texture and consistency of the product.

Yes, the product does not use any ingredients that are derived from animals or processed using animal byproducts. However, it is not formally certified vegan by any third party.

This product contains coconut as the only major allergen. It’s processed at a non-dairy facility that also processes soy and tree nuts. The facility follows rigorous manufacturing practices with thorough cleaning and testing to ensure no cross-contamination occurs.

“MCTs” are medium-chain triglycerides, a form of saturated fatty acid. Certain saturated fats, especially MCTs, are in fact easier to digest and convert into an energy source than long-chain triglycerides (LCTs).

Probiotics are microorganisms that are believed to provide health benefits when consumed in adequate quantities and help support the naturally occurring microflora in our bodies. Your digestive tract has been exposed to a steady stream of bacteria – some helpful, some harmful. One key to intestinal health is maintaining a balance of these helpful and harmful bacteria. Over time, many factors including diet, aging, antibiotic use, travel, medications, illness, stress, and hormonal changes, can disrupt intestinal balance. Probiotics help level the playing field of good and bad bacteria.

While there are a number of bacteria that are believed to provide benefits, only strains that have undergone controlled studies documenting the benefits may be called probiotics. Probiotics have been shown to help support digestive health and help maintain healthy immune systems depending of the specific strain consumed.

Probiotics help to support proper function of nutrients and better absorption of nutrients. They also help to support healthy digestion.

Probiotics are measured by CFUs. CFU is short for colony-forming unit. In microbiology, a colony-forming unit (CFU) is a unit used to estimate the number of viable bacteria or fungal cells in a sample.

Our product has 10 billion CFUs at the time of manufacture in an 8 fl. oz. bottle. From a technical standpoint, comparing the culture count to other probiotic products is not a good comparison since different probiotic strains are effective at different levels.

After extracting the coconut water, the coconut meat is hand scooped and trimmed to prepare it for milling into a fine puree. The puree is then combined with coconut water and pasteurized before adding vegan yogurt cultures to ferment into a refreshing probiotic beverage.

Unlike our coconut water, the dairy-free yogurt drink is pasteurized. Similar to dairy-based beverages, pasteurization is required to ensure food safe quality of the final product. However, we take care to preserve the delicious natural flavors from our coconut meat and coconut water. Our product is pasteurized before adding the vegan yogurt cultures. This pasteurization step allows for a clean environment for the vegan yogurt cultures to ferment and thrive.

Like milk yogurt, the base is pasteurized prior to fermentation. Adding the cultures after pasteurization allows them to thrive. Once the fermentation is completed, the beverage is immediately cooled to stop the fermentation then bottled.

We are Kosher certified by KSA and are considered KSA-D. Although we are a vegan product, we are manufactured in a facility that handles dairy and so we are considered KSA-D. However, we have rigorous processes and testing in place to ensure we do not have any dairy contamination in our products.

Yes, it is safe for children to consume, but as always consult with your physician if you have concerns.

Yes. Our dairy-free yogurt drink is perishable and it must be maintained in refrigerated conditions at all times.

We make it the traditional way, with live and active cultures, giving our rich & creamy yogurt alternative its smooth and creamy texture.

We do! Our Rich & Creamy Yogurt contains coconut meat scooped from the same Nam Hom coconuts that our coconut water is extracted from. We also blend it with organic coconut cream to give the yogurt its rich and creamy texture.

We do! Our Rich & Creamy Yogurt contains coconut meat scooped from the same Nam Hom coconuts that our coconut water is extracted from. We also blend it with organic coconut cream to give the yogurt its rich and creamy texture.

All the saturated fat comes from coconut. Everyone's dietary needs are different, so consume as part of your balanced diet. Please consult with your doctor or nutrition expert if there are concerns.

Both starches are used as thickeners to create a creamy texture.

The addition of coconut cream gives this yogurt a very rich and creamy texture and eating experience.

We utilize fruit puree to add a touch of sweetness (but no added sugar) to our Berry Medley, Peach Mango and Black Cherry yogurts. Our Plain and Vanilla yogurts are unsweetened.

We add carbon dioxide just like your favorite sparkling water to give our already refreshing coconut water an extra sparkle.

Our Organic Sparkling Coconut Waters should be stored refrigerated to maintain product quality up to the Best By date printed on the bottle.

We recommend you consume within 5 days as long as there are no signs of spoilage. But for the best sparkle experience, we recommend consuming within the day you open it!

Our Coconut Water is clear when bottled and turns pink over time due to varying levels of antioxidants and interaction with elements, such as light. The carbonation can delay this pinking process, so the flavor and sweetness you love may take a little longer to develop.

No sugar or flavors are added to our sparkling coconut water. The 12g of sugar in each serving are naturally occurring.

Freezing is not recommended for this product.